PRIVACY POLICY

HooperHowse (EU & U.S.)

Effective Date: 09/10/2025

HooperHowse (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile app and website (together, the “Services”).

This policy applies to:

  • EU users under GDPR

  • California residents under CCPA/CPRA

  • Users worldwide under general Play Store transparency requirements

By using the Services, you consent to this Privacy Policy.

1. Information We Collect

1.1 Account & Contact Information

  • Name, email, phone number, profile info

  • Account credentials (username, password)

  • Contacts from your device (with consent) to connect with friends or colleagues

  • Payment details (when subscribing, purchasing services, or free trials)

1.2 User-Generated Content & Social Interactions

  • Posts, messages, comments, photos, videos, and other media

  • Likes, connections, and social activity

1.3 Device & Usage Data

  • Device type, operating system, unique identifiers, IP address

  • App usage logs, crash reports, feature interactions

1.4 Cookies & Tracking

  • Device identifiers, analytics, personalization tools

1.5 Optional Health & Fitness Data

  • Training metrics or progress data shared voluntarily

1.6 Information from Parents/Guardians

  • Contact details for consent verification (email, phone, signature or other method permitted under COPPA)

2. Legal Basis (GDPR)

For EU users, we process personal data based on:

  • Consent: for contacts, media, analytics, location, optional health data

  • Contract: to provide Services or fulfill subscriptions

  • Legitimate interest: app improvement, security, fraud prevention

  • Legal obligation: compliance with EU laws

3. How We Use Your Data

  • Provide and operate the app

  • Facilitate social interactions and connections

  • Personalize training and app experience

  • Process payments and subscriptions

  • Communicate support, updates, and notifications

  • Ensure security and prevent fraud

4. Data Sharing

  • Other Users: Only user content you share publicly or within the app

  • Service Providers: Hosting, analytics, messaging, payment processing

  • Legal Requirements: As required by law or to protect rights

  • Business Transfers: Merger, acquisition, or sale of assets

Contacts are not shared with other users without consent.

5. User Rights

GDPR (EU Users)

  • Access, correct, delete, or export personal data

  • Withdraw consent at any time

  • Object to or restrict processing

  • Lodge a complaint with a Data Protection Authority

  • If you access the app outside the United States, you consent to your data being processed in the United States.

CCPA/CPRA (California Residents)

  • Right to know personal information collected

  • Right to request deletion

  • Right to opt-out of sale or sharing (we do not sell data)

  • Non-discrimination for exercising rights

YOUR RIGHTS

  • Depending on your location you may have rights to access, update or delete your personal information. Parents of children under 13 have additional rights under COPPA.

To exercise rights: support@hooperhowse.com

6. Data Security

  • Data encrypted in transit (HTTPS)

  • Secure storage with restricted access

  • Regular monitoring for unauthorized access

7. Data Retention

  • Personal data retained only as long as necessary

  • User-generated content remains until deleted or required by law

  • Contacts retained only for syncing and social connections

  • Parents may request deletion of child’s information at anytime.

8. Children’s Privacy & COPPA Compliance

  • Social Media Use: Only users 13 and older may access social/community features.

  • Remote Training: Users 7–12 years old may participate with verified parental consent.

  • We do not knowingly collect personal information from children under 13 without parental consent.

  • Parents/guardians may:

    • Review the child’s information.

    • Request deletion of information.

    • Refuse further collection or use of their child’s information. Contact us at support@hooperhowse.com email for such requests.

9. Third-Party Services

  • Google Analytics / Firebase – analytics

  • Stripe / Payment Processors – payments for subscriptions, billing and other financial transactions

  • Messaging & Cloud Storage Services – user content

  • Optional Social Media Integrations

10. Cookies & Consent

  • EU users prompted for consent for cookies and tracking

  • Essential cookies required for app functionality

11. International Transfers

  • Data may be transferred outside the EU/US

  • Transfers comply with GDPR requirements (e.g., Standard Contractual Clauses)

12. Policy Updates

13. Contact

HooperHowse
 Website: https://hooperhowse.com
 Email: support@hooperhowse.com